Q: How can I apply for the duplicate documents of my vehicle?
You need to forward request from your authorized dealer or any Toyota Authorized Dealer to IMC by fulfilling document requirements.
Q: What are the requirements for duplicate document if applicant is Individual?
If applicant is individual, following documents will be required:
- Dealer Letter (Authorized/ Processing dealer will provide)
- If customer is applying from any other authorized dealer instead through which vehicle has been invoiced, in such cases invoiced dealer NOC required in favor of processing dealer.
- Application form filled-in & signed by the applicant along with thumb impression
- Photocopy (legible) of applicant’s valid CNIC.
- Photocopy (legible) of Sales Invoice & Sales Certificate (Dealer can provide too)
- Photocopy (legible) of vehicle registration papers or smart card.
.If photocopy of Registration book is not available, applicant has to mention it on FIR, Affidavit & Both Newspapers that it has also been lost/stolen/destroyed/theft
.If as per registration book previous owner is the registered owner then Original Transfer & Sales deed between applicant & previous owner required. - “Ownership Certificate” from Motor Registering Authority where the vehicle is registered
.If vehicle is Un-Registered, letter from excise will be required and it has to be mention on FIR, Affidavit & Both Newspapers. - Police report (FIR) specifying the lost documents (sales invoice, sales certificate, or registration book.
- Clearance NOC from FIA/ ACLC/ AVLS/ Rescue 15
(FIR) - Newspaper advertisement (only the full page where it appears) in English & Urdu dailies reporting the lost/stolen/destroyed/theft etc. (FIR)
- Biometric verification of the applicant.
(Note: Applicant should not mention their contact details)
- Affidavit on stamp paper (Rs.100) from the applicant attested by an Oath Commissioner only.
- In case the vehicle is or was financed/ leased through a bank or any financial/leasing institution, documentary evidence in shape of a Certificate/ Transfer Letter/NOC along with Computerized MRA Ledger with clearance of HPA required.
Q: What are the requirements for duplicate document if applicant is an Organization/ Bank/ Leasing Company?
- Dealer Letter (Authorized/ Processing dealer will provide)
- If customer is applying from any other authorized dealer instead through which vehicle has been invoiced, in such cases invoiced dealer NOC required in favor of processing dealer.
- Application form filled-in & signed by the applicant along with thumb impression & company’s stamp.
- A covering letter required along with an authority letter in favor of authorized person of the organization to fulfill requirements on behalf of company signed by owner of company.
- Photocopy (legible) of applicant’s valid CNIC & visiting card/ employee card of authorized person required along with owner’s visiting card.
- Photocopy (legible) of Sales Invoice & Sales Certificate. (Dealer can provide too)
- Photocopy (legible) of vehicle registration papers or smart card.
- If photocopy of Registration book is not available, applicant has to mention it on FIR, Affidavit & Both Newspapers that it has also been lost/stolen/destroyed/theft.
- If as per registration book previous owner is the registered owner then Original Transfer & Sales deed between applicant & previous owner required.
- “Ownership Certificate” from Motor Registering Authority where the vehicle is registered
- If vehicle is Un-Registered, letter from excise will be required and it has to be mention on FIR, Affidavit & Both Newspapers.
- Police report (FIR) specifying the lost documents (sales invoice, sales certificate, or registration book).
- Clearance NOC from FIA/ ACLC/ AVLS/ Rescue 15 (FIR)
- Newspaper advertisement (only the full page where it appears) in English & Urdu dailies reporting the lost/stolen/destroyed/theft etc.
- Biometric verification of the applicant.
(Note: Applicant should not mention their contact details)
- Affidavit on stamp paper (Rs.100) from the applicant attested by an Oath Commissioner only.
- In case the vehicle is or was financed/ leased through a bank or any financial/leasing institution, documentary evidence in shape of a Certificate/ Transfer Letter/NOC along with Computerized MRA Ledger with clearance of HPA required.
Q: If engine has been replaced, what additional requirements to be fulfilled for duplicate document?
If vehicle engine has been changed, in such cases new & old engine number has to be mentioned over every document along with written undertaking regarding change of Engine with reason from applicant.
Q: If applicant is applying on behalf of his/her deceased family member, what additional requirements to be fulfilled for duplicate document?
If applicant is applying on behalf of his/her deceased family member in such cases dealership will forward request to seek approval from Customer Relations Department of Indus Motor Company Ltd along with detailed info and supporting legal documents before processing case.
Q: If applicant has any of the Sales Document i.e. Sales Invoice or Sales Certificate in original can he/she apply for another duplicate document?
In case if applicant has any of the Sales document i.e. Sales invoice or Sales Certificate in original available at his/her end and applying for the other document they have to surrender that document to company in order to get complete Set of Duplicate Sales Document.
